What is Customer Service?

2015-02-17 22:28:52 00:03:20 [ • ] What is customer service? Here at YES, we like to think that customer service is the backbone of our staffing business. We define our customers as our internal staff members, our temporary and contracted workers, and most definitely our wonderful clients who help us make work happen.

That said, customer service starts with the people who provide it. So, we asked our coworkers at Your Employment Solutions to share some of their thoughts on customer service. Here’s what they had to say. What is customer service? Customer service is the support that you provide your customers who purchase a product or a

Service from your organization. Customer service is pretty basic. Just making somebody feel customer. Helping them resolve any questions they have or concerns, and just taking care of their needs. Customer service to me is helping anyone that walks into an establishment and helping them with whatever their questions are and their needs.

Customer service is assisting anyone and meeting their needs and wants. What is good customer service? Good customer service is just the basic, standard customer service that everyone is giving to that customer. Good customer service is when you go out knowing that everything was taken care of without any doubts.

Being friendly, patient, helping others the best that you can. Good customer service is meeting the expectations of our customers as far as how they want to be served. Good customer service is providing the appropriate amount of support to the customers that they’re looking for through your interaction with them.

You engage what they’re needing, what they’re wanting, and you satisfy those needs. Now define excellent customer service. Excellent customer service is over delivering on the expected outcome. Excellent customer service would be to take it personally. Excellent customer service is the service that you’re going to want to tell everybody about.

Excellent customer service is going above and beyond the call of duty. Going above and beyond just helping somebody. That little extra mile. Excellent customer service is going above and beyond what your normal job duties are. The difference between good and excellent customer service is excellent customer service

Is going above and beyond the expectations of your customer. Whatever they’re expecting to receive as support as towards their product or service, you go above and beyond that. And it’s more than just providing excellent customer service, it’s genuinely believing

In your service or your product and helping the customer see the value in that as well. Excellent customer service is putting yourself in their shoes and seeing what they want. I really think the nuts and bolts of excellent customer service really comes down to time.

It’s taking the time to work with them, taking the time to explain things to them, and taking the time to make sure that you’ve met all of their needs. At YES, our mission is to deliver the right person to the right job, the first time and every time.

We know that we cannot achieve that mission without providing excellent customer service. How exactly do we provide excellent customer service at YES? Click the link in this window and our staff will be happy to tell you exactly what we do in the next video.

Or… call or visit any one of our Utah locations and find out for yourself. We would love to serve your needs as a customer. You can always find us online at youremploymentsolutions.com

http://youremploymentsolutions.com/

Customer service is the backbone of Your Employment Solutions. But how do we define what customer service is? And what’s the difference between good and excellent customer service?
Sobat Your Employment Solutions, Info tentang #Customer #Service ini bisa dilihat dalam bentuk vidio yang berdurasi 00:03:20 detik.


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21 thoughts on “What is Customer Service?”
  1. I hate Amazon. Everytime I try to purchase they want a different password.
    I try buying from other on line services and throw me back to amazon. Can't tell you how angry thus makes me.

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